The online sale of over-the-counter medications, i.e., those that do not require a prescription, is permitted. However, the sale of prescription medications, veterinary drugs, and herbal preparations via e-commerce is prohibited.

To ensure the safety of medications purchased online, it is important to use authorized pharmacies registered with the Ministry of Health. These pharmacies display the national identification logo on their websites, certifying their authorization to sell medications online.

Answer:

To offer you maximum flexibility and security, we accept several payment methods:

Credit Card: On our e-commerce site, built on the Shopify platform, you can make payments securely and quickly using major credit cards (Visa, Mastercard, American Express, etc.).

Satispay: For an innovative and convenient payment solution, we also accept Satispay

PayPal: We also offer the option to pay via PayPal, for a fast and secure transaction.

Orders via WhatsApp: If you prefer to place your order via WhatsApp, we offer additional payment options:

Bank Transfer: You can pay via bank transfer, receiving the necessary details directly from our customer service.

Cash on Pickup: If you're nearby, you can arrange for pickup at the store and pay conveniently in cash.

We are committed to ensuring the security of every transaction and providing you with a simple and enjoyable shopping experience.

Products are shipped via reliable express couriers, with trackable delivery. Shipping costs and delivery times vary based on the destination and weight of the package. We also offer in-store pickup for local customers.

For safety and hygiene reasons, we do not accept returns of opened medications or products. If you receive a damaged or incorrect product, please contact us within 7 days of receipt to arrange a solution.

We offer a consultation service via online chat, phone, or email, where you can speak directly with a qualified pharmacist to get product advice or information about your prescriptions.

Your personal data is processed in accordance with applicable data protection regulations (GDPR). We use advanced security measures to protect your information and do not share it with third parties without your explicit consent.

No, the online sale of prescription medications is not permitted. However, you can reserve these medications by contacting us by phone or WhatsApp and pick them up in person at the pharmacy upon presentation of the prescription.

Yes, in addition to selling medications and health products, we offer services such as blood pressure monitoring, personalized consultations, diagnostic test bookings, and much more. Visit the "Services" section of our website for more details.